Conditions of Sale

This section deals with conditions relating to the sale of products by The Tree Hub asbl, 23 rue Charles Arendt L-1134 Luxembourg to you.

We reserve the right to make changes to our website, policies, and these Conditions of Use & Sale at any time. You will be subject to the policies and Conditions of Conditions of Use & Sale in force at the time you order goods from us you. Please read these conditions carefully before using The Tree Hub website (

1. Our contract

1.1 Children

The Tree Hub asbl does not sell products for purchase by children. If you are under 18, you may use only with the involvement of a parent or guardian.

1.2 Order

When you place an order to purchase a product from, we will send you an e-mail confirming receipt of your order and containing the details of your order.

Customers in the European Union are entitled to a statutory cooling-off period of 14 business days. In that case, an email confirming cancellation of your order and containing the details of your order will be sent. Please keep in mind that the funds are meant for social beneficiairies and cancelling your order will have a direct impact and visibility to them.

2. Pricing and availability

All prices are inclusive of VAT unless stated otherwise. Prices are displayed in Euros.

Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. As we process your order, we will inform you by e-mail if any products you order turn out to be unavailable.

3. Payment:

You can order products using an international credit card.

4. Privacy

Please review our Privacy Notice, which also governs your visit to, to understand our practices.

5. Governing law and jurisdiction

These conditions are governed by and construed in accordance with the laws of the Grand Duchy of Luxembourg, and the application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. You agree, as we do, to submit to the non-exclusive jurisdiction of the courts of the district of Luxembourg City.